Supply chain glossary

Supply Chain Management (SCM)

What supply chain management is, what it covers from planning to delivery, and the KPIs used to measure it.

30. july 2026

1 min

Supply Chain Management

Supply chain management (SCM) is the coordination of all activities that move a product from raw materials to the end customer: planning, sourcing, production, warehousing, distribution and returns. Its goal is to meet customer demand at the lowest total cost by balancing availability, inventory and service across the whole chain.

SCM covers the physical flows of goods as well as the information and financial flows that steer them. The SCOR model structures it into six processes: plan, source, make, deliver, return and enable. In practice, three layers matter most:

  • Planning – demand forecasting, S&OP, inventory and capacity planning
  • Execution – sourcing, production, warehousing and distribution
  • Performance – KPIs such as OTIF, fill rate, inventory turnover and cash‑to‑cash cycle time

Supply chain management in practice

Logio covers SCM from strategy to execution: the Supply Chain Management consulting stream designs the masterplan and the Veritico platform automates its execution, from forecasting to replenishment. See how Albert runs automated inventory management at scale.

Related terms

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