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Retail, Wholesale & E‑commerce

Plan‑led peak season without chaos

Logio implemented Veritico to run Mall.cz’s S&OP for the Christmas peak across sales, supply, and operations. The S&OP cadence aligned demand, supply, and inventory build for a short seasonal window.

Notebook mezi vánočními dárky

Outcome

Mall.cz timed procurement and stocking for the Christmas spike, enabling quick deliveries to customers.

About Mall.cz

Mall.cz was a major Czech online retailer founded in 2000, selling electronics, home appliances, toys, and more. In April 2022, Allegro completed the acquisition of Mall Group; by March 31, 2025, the standalone Mall.cz shop migrated to the Allegro marketplace.

Revenue (2021/22): €450 million

Employees (2021/22): 937

Founded: 2000, HQ Prague

Initial challenge

A short, intense Christmas peak required precise planning to have the right products in stock at the right time without overloading warehouses or slowing fulfillment.

Ikona růstu – stoupající kruhy se šipkou

Project goal

Design and implement an S&OP process with Veritico to plan the season and execute it smoothly from forecast to delivery.

Circular diagram illustrating continuous optimization

Solution

One cadence from plan to execution

We designed and implemented an S&OP process tailored to peak season and configured Veritico to align demand, supply, and operations.

Ikona propojení – kruhy se šipkami

01

Assess historic peak‑season performance

and data readiness. Define the seasonal S&OP calendar, roles, and decision forums.

02

Configure planning in Veritico

for demand planning, supply planning, and inventory build. Align sales, supply, and operations on one plan with weekly reviews and scenario checks.

03

Monitor warehouse capacity and service levels

daily during the peak; adjust replenishment and priorities.

04

Run a post‑season review

to capture lessons for the next cycle.

Solutions implemented

Inventory & Replenishment

Capacity Planning

Demand Forecasting & Inventory Optimization

Technology Integration & Handover

Ikona digitalizace – zelené kruhy se šipkami

Impact

Calm Christmas peak, faster deliveries.

Peak‑season plan executed as designed

S&OP cadence sustained from planning to delivery.

Better timing and stocking

Right products available when needed.

Improved warehouse throughput

Smoother picking and packing during the peak.

Faster delivery to customers

Shorter time from order to dispatch.

Jitka Dvořáková, General Manager, CZC.cz & Regional Director, Mall Group

Thanks to the introduction of sales and operations planning (S&OP), we were able to work with Logio and their tools to perfectly time and manage the stocking of the right goods for the Christmas season. This not only led to an increase in warehouse performance, but also to the fastest possible delivery of goods to our customers.

Jitka Dvořáková

General Manager, CZC.cz & Regional Director, Mall Group

Make your next peak season predictable

If your seasonal demand spikes compress into a few weeks, we can help you plan and execute them with S&OP and Veritico. Let's talk.

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